─ Flooring Backed by Our Warranty ─
We stand behind the quality of our flooring systems. Read our official terms, coverage details, and claim procedures below.
Every Elite Epoxy Miami floor comes with a 5 year Warranty because we stand behind our materials and our work. Epoxy is one of the most durable surfaces on the market, and this warranty is our commitment that your floor will perform as intended under normal daily use.
“5 year warranty” means the ownership of the property by the original contracting party, or 5 years. This warranty is tied to the original property owner and installation address, not to any subsequent owner.
“Normal Use” means typical residential or commercial activity consistent with the stated purpose of the installation (e.g., garage parking, home gym, workshop) that does not involve neglect, abuse, or use of chemicals or equipment excluded in this warranty.
“We,” “Us,” and “Elite Epoxy Miami” refer to Elite Epoxy Coatings & Design LLC.
This 5 year Warranty covers defects in materials and workmanship arising from normal use, including:
The following are excluded from this warranty:
1. Customer Negligence: Damage or discoloration caused by misuse, lack of proper maintenance, or prohibited substances, including but not limited to:
2. Substrate Issues: Damage to the coating caused by movement, cracking, or expansion of the underlying concrete or joint material is not covered. Epoxy is a surface coating, not a structural repair system, and its integrity depends on the stability of the substrate beneath it.
3. Osmotic Vapor Blistering: Defects caused by moisture vapor transmission through the concrete slab (osmotic vapor blistering) are not covered. This condition originates in the concrete substrate and is not a product or application defect.
4. Waterproofing: Our coating system significantly improves resistance to water and moisture on the surface but is not a waterproofing solution. We make no representations that water will not seep through, around, or below the concrete slab. Standing water due to drainage issues will not be covered.
5. Low Spots and Drainage: Epoxy coating does not level or fill low spots in the existing concrete. If pooling or drainage issues existed before installation, they may continue after coating. Because the coated surface is no longer porous, water will run off rather than absorb, which may redirect drainage. This is an inherent characteristic of the system, not a defect.
6. Appearance and Aesthetics: The coating is decorative in nature. While every effort is made to conceal pre-existing imperfections, cracks, or marks in the concrete, these may remain visible after the final coat. Final texture, sheen, and chip pattern may vary slightly from samples shown, due to variations in concrete coarseness and porosity. Stem wall finishes may differ from the floor finish. These variations are not defects.
7. Third-Party Modifications: Any modifications, repairs, or recoating performed by a party other than Elite Epoxy Miami will void this warranty in full.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELITE EPOXY MIAMI TOTAL LIABILITY UNDER THIS WARRANTY SHALL NOT EXCEED THE ORIGINAL CONTRACT PRICE PAID BY THE CUSTOMER FOR THE INSTALLATION. ELITE EPOXY MIAMI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS WARRANTY OR THE COATED FLOOR SYSTEM.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY ELITE EPOXY MIAMI. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
This 5 year Warranty is exclusive to the original property owner named at the time of contracting. It is not transferable to any subsequent owner, tenant, or third party. Sale or transfer of the property automatically terminates this warranty.
To submit a warranty claim, contact us at Elite Epoxy Miami with the following:
We will respond within [10] business days of receiving your claim. If the claim is approved, we will schedule an inspection and, if applicable, a repair at a mutually agreed time. Warranty repairs are limited to the defective area only, unless Elite Epoxy Miami determines at its sole discretion that a larger scope of repair is necessary.
If your repair is not covered under this warranty, Elite Epoxy Miami will work with you on a paid repair. The repair fee is based on the cost of materials and labor for the affected area only. Due to the custom nature of epoxy floor coatings, repaired sections may not match the original coating exactly in color, gloss, sheen, or chip pattern. Elite Epoxy Miami will not reinstall a full floor system due to cosmetic differences resulting from a repair.
This warranty constitutes the entire agreement between Elite Epoxy Miami and the customer with respect to warranty coverage for the epoxy floor system installed at the property address listed above. It supersedes all prior representations, statements, or agreements, whether oral or written.
Secure high-performance flooring systems backed by our official 5-year workmanship guarantee.
